Stand Up to eBay’s Arbitration Absurdity
Tell eBay to Remove Forced Arbitration from Its Terms of Service or at Least Allow Users to Opt Out Online
EBay’s new terms of service would be laughable if they weren’t so outrageous.
To buy or sell something on eBay (a popular online auction site), users need only point and click.
But if eBay users want to protect their constitutional rights by opting out of a forced arbitration clause and ban on consumers joining together in class actions in the user agreement … that’s quite a bit more complicated.
According to eBay’s new terms, users may opt out of these provisions — BUT, in order to do so, eBay requires users to print and mail a signed letter to an agent in Utah.
There is really no reason why users shouldn’t be able to opt out by clicking a button – just like everything else they do on eBay’s website. To ask for snail mail is absurd.
Add your name below to tell eBay: Don’t deny your customers’ rights, and don’t hide behind a bogus offline opt-out.
We, the undersigned, call on eBay to remove from its terms of service the forced arbitration clause and the ban on joining together in a class action. EBay customers should not be required to sacrifice their legal rights. If eBay refuses to remove these terms, the company should at least provide an online opt-out option.
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How to Opt Out
DEADLINE: EBay's terms require current users to opt out by Nov. 9, 2012. New users have 30 days from the day they sign on to eBay's terms.
The only way to opt out of eBay’s forced arbitration provision is by mailing eBay a signed letter that includes specific information. We’ve prepared a sample letter for eBay customers who want to opt out.
Here’s what to do:
1. download the sample letter as a PDF (move your cursor over each box to see what information to enter) or Word file (edit as indicated)
2. print it
3. sign it (It must be signed!)
4. make a copy to keep for your records
5. mail your signed letter to:
c/o National Registered Agents, Inc.
2778 W. Shady Bend Lane
Lehi, UT 84043
(This suggestion is not intended as legal advice.)
Public Citizen's Letter to eBay
What exactly do these stealth provisions do?
A forced arbitration clause means that if you ever have a dispute with the company, you can’t go to a public court. You’ll have to go to a private, secretive tribunal chosen by eBay.
The class action ban means that you can’t band together with other customers to make pursuing claims worthwhile. If eBay rips off every user by a few dollars, that would mean millions of dollars in ill-gotten gains with no accountability.
|Number||Date||Name||Add a Comment|
|4893||Thu Dec 20 03:27:26 EST 2012||Diane Hahn|
|4892||Wed Dec 19 21:54:47 EST 2012||Thomas Neill|
|4891||Wed Dec 12 13:33:30 EST 2012||Anonymous|
|4890||Mon Dec 10 16:05:45 EST 2012||P. Padilla|
|4889||Fri Dec 07 17:41:07 EST 2012||John Peterkin|
|4888||Sun Dec 02 17:23:57 EST 2012||Irene Radke|
|4887||Sat Dec 01 01:54:32 EST 2012||Harry Baker||Give it up eBay! No forced arbitration!|
|4886||Fri Nov 30 15:03:31 EST 2012||Marjon Riekerk|
|4885||Thu Nov 29 13:59:04 EST 2012||Anonymous||I do not with to give up Article Seven of the Constitution|
|4884||Thu Nov 29 13:58:55 EST 2012||Anonymous||I do not with to give up Article Seven of the Constitution|
|4883||Thu Nov 29 13:58:54 EST 2012||Anonymous||I do not with to give up Article Seven of the Constitution|
|4882||Thu Nov 29 13:58:44 EST 2012||Anonymous||I do not with to give up Article Seven of the Constitution|
|4881||Thu Nov 29 13:58:34 EST 2012||Anonymous||I do not with to give up Article Seven of the Constitution|
|4880||Wed Nov 28 16:31:47 EST 2012||Anonymous|
|4879||Wed Nov 28 12:17:47 EST 2012||Jennifer Fierro|
|4878||Mon Nov 26 22:53:49 EST 2012||J Kolva|
|4877||Tue Nov 20 19:50:17 EST 2012||Anonymous|
|4876||Tue Nov 20 01:01:26 EST 2012||Carlos Echevarria|
|4875||Mon Nov 19 13:26:59 EST 2012||ken choy||ebay is dishonest. I've found several "glitches" in the algorithims that would classify as grounds for a class action lawsuit|
|4874||Sun Nov 18 14:18:04 EST 2012||BERT MCGRATH|
|4873||Sat Nov 17 15:41:56 EST 2012||Sean Brennan|
|4872||Mon Nov 12 13:18:18 EST 2012||Robert Mihaly||I vaguely recall receiving an email from eBay about this, but I thought it might be spam. I object to the bogus attempt to thwart customers' legitimate right to opt out. eBay and PayPal would not exist More....|
|4871||Mon Nov 12 10:08:06 EST 2012||Anonymous|
|4870||Sun Nov 11 12:27:50 EST 2012||Jonathan Ungar|
|4869||Sun Nov 11 07:41:13 EST 2012||J.C.|
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