Stand Up to eBay’s Arbitration Absurdity
Tell eBay to Remove Forced Arbitration from Its Terms of Service or at Least Allow Users to Opt Out Online
EBay’s new terms of service would be laughable if they weren’t so outrageous.
To buy or sell something on eBay (a popular online auction site), users need only point and click.
But if eBay users want to protect their constitutional rights by opting out of a forced arbitration clause and ban on consumers joining together in class actions in the user agreement … that’s quite a bit more complicated.
According to eBay’s new terms, users may opt out of these provisions — BUT, in order to do so, eBay requires users to print and mail a signed letter to an agent in Utah.
There is really no reason why users shouldn’t be able to opt out by clicking a button – just like everything else they do on eBay’s website. To ask for snail mail is absurd.
Add your name below to tell eBay: Don’t deny your customers’ rights, and don’t hide behind a bogus offline opt-out.
We, the undersigned, call on eBay to remove from its terms of service the forced arbitration clause and the ban on joining together in a class action. EBay customers should not be required to sacrifice their legal rights. If eBay refuses to remove these terms, the company should at least provide an online opt-out option.
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How to Opt Out
DEADLINE: EBay's terms require current users to opt out by Nov. 9, 2012. New users have 30 days from the day they sign on to eBay's terms.
The only way to opt out of eBay’s forced arbitration provision is by mailing eBay a signed letter that includes specific information. We’ve prepared a sample letter for eBay customers who want to opt out.
Here’s what to do:
1. download the sample letter as a PDF (move your cursor over each box to see what information to enter) or Word file (edit as indicated)
2. print it
3. sign it (It must be signed!)
4. make a copy to keep for your records
5. mail your signed letter to:
c/o National Registered Agents, Inc.
2778 W. Shady Bend Lane
Lehi, UT 84043
(This suggestion is not intended as legal advice.)
Public Citizen's Letter to eBay
What exactly do these stealth provisions do?
A forced arbitration clause means that if you ever have a dispute with the company, you can’t go to a public court. You’ll have to go to a private, secretive tribunal chosen by eBay.
The class action ban means that you can’t band together with other customers to make pursuing claims worthwhile. If eBay rips off every user by a few dollars, that would mean millions of dollars in ill-gotten gains with no accountability.
|Number||Date||Name||Add a Comment|
|4768||Sun Oct 21 23:29:43 EDT 2012||reginald williams|
|4767||Sun Oct 21 21:24:14 EDT 2012||Pamela Curry||A Public Citizen|
|4766||Sun Oct 21 20:23:09 EDT 2012||susan cummings|
|4765||Sun Oct 21 19:25:24 EDT 2012||Joseph Cohen|
|4764||Sun Oct 21 16:15:57 EDT 2012||Charlene Root|
|4763||Sun Oct 21 13:49:00 EDT 2012||Jennifer Danner||This is just pathetic!|
|4762||Sun Oct 21 12:57:36 EDT 2012||BONITA KALE||Shame! But, then, you have no shame, have you?|
|4761||Sun Oct 21 11:27:45 EDT 2012||Anonymous|
|4760||Sun Oct 21 10:06:14 EDT 2012||Correll Judy|
|4759||Sun Oct 21 09:37:41 EDT 2012||Richard Stenger|
|4758||Sun Oct 21 01:42:32 EDT 2012||Stephanie McCarren|
|4757||Sun Oct 21 00:31:35 EDT 2012||Vince Mendieta|
|4756||Sat Oct 20 22:36:51 EDT 2012||Brian Krahmer|
|4755||Sat Oct 20 20:57:05 EDT 2012||Rory Mellinger||Unfortunate that a valuable online marketplace and financial service provider that has become so successful has to act against the interests of the struggling individuals and businesses that are trying More....|
|4754||Sat Oct 20 20:52:32 EDT 2012||Mary Glenn|
|4753||Sat Oct 20 15:34:57 EDT 2012||Donald Yeager|
|4752||Sat Oct 20 12:11:05 EDT 2012||Anonymous|
|4751||Sat Oct 20 10:35:46 EDT 2012||Eddie Pitassi|
|4750||Sat Oct 20 07:06:32 EDT 2012||Dennis DeMarinis|
|4749||Fri Oct 19 14:32:53 EDT 2012||Dan||a former ebay customer now!|
|4748||Fri Oct 19 14:02:58 EDT 2012||Billy Kemp||You have got to be kidding... We are really subpose to find this in the find print... Really!|
|4747||Fri Oct 19 09:44:36 EDT 2012||Anonymous||Forced arbitration is simply not fair, period. Please treat your customers fairly; it's the way to gain their loyalty.|
|4746||Fri Oct 19 06:02:41 EDT 2012||Martin Winter|
|4745||Fri Oct 19 01:58:43 EDT 2012||Cindy Scalf|
|4744||Fri Oct 19 01:47:30 EDT 2012||Joseph Axelrod|
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