Stand Up to eBay’s Arbitration Absurdity
Tell eBay to Remove Forced Arbitration from Its Terms of Service or at Least Allow Users to Opt Out Online
EBay’s new terms of service would be laughable if they weren’t so outrageous.
To buy or sell something on eBay (a popular online auction site), users need only point and click.
But if eBay users want to protect their constitutional rights by opting out of a forced arbitration clause and ban on consumers joining together in class actions in the user agreement … that’s quite a bit more complicated.
According to eBay’s new terms, users may opt out of these provisions — BUT, in order to do so, eBay requires users to print and mail a signed letter to an agent in Utah.
There is really no reason why users shouldn’t be able to opt out by clicking a button – just like everything else they do on eBay’s website. To ask for snail mail is absurd.
Add your name below to tell eBay: Don’t deny your customers’ rights, and don’t hide behind a bogus offline opt-out.
We, the undersigned, call on eBay to remove from its terms of service the forced arbitration clause and the ban on joining together in a class action. EBay customers should not be required to sacrifice their legal rights. If eBay refuses to remove these terms, the company should at least provide an online opt-out option.
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How to Opt Out
DEADLINE: EBay's terms require current users to opt out by Nov. 9, 2012. New users have 30 days from the day they sign on to eBay's terms.
The only way to opt out of eBay’s forced arbitration provision is by mailing eBay a signed letter that includes specific information. We’ve prepared a sample letter for eBay customers who want to opt out.
Here’s what to do:
1. download the sample letter as a PDF (move your cursor over each box to see what information to enter) or Word file (edit as indicated)
2. print it
3. sign it (It must be signed!)
4. make a copy to keep for your records
5. mail your signed letter to:
c/o National Registered Agents, Inc.
2778 W. Shady Bend Lane
Lehi, UT 84043
(This suggestion is not intended as legal advice.)
Public Citizen's Letter to eBay
What exactly do these stealth provisions do?
A forced arbitration clause means that if you ever have a dispute with the company, you can’t go to a public court. You’ll have to go to a private, secretive tribunal chosen by eBay.
The class action ban means that you can’t band together with other customers to make pursuing claims worthwhile. If eBay rips off every user by a few dollars, that would mean millions of dollars in ill-gotten gains with no accountability.
|Number||Date||Name||Add a Comment|
|4718||Mon Oct 15 01:12:06 EDT 2012||Roy Leon|
|4717||Mon Oct 15 00:08:03 EDT 2012||Mercedes Dzindzeleta||Easy to get 'caught' in the middle, but so hard to stop being caught. eBay - you need to make all (ALL) OPTIONS easy! So stop the resistance to customers; because you could loose all of us easily More....|
|4716||Sun Oct 14 23:03:05 EDT 2012||Anonymous||Forced arbitration is not acceptable. This is a cheap ploy used by greedy corporations. Reverse your imposition of this policy, or lose my business - and that of countless other decent customers.|
|4715||Sun Oct 14 20:33:40 EDT 2012||Louise Mundstock|
|4714||Sun Oct 14 20:22:17 EDT 2012||Amy Stanberry||You are an internet service. Provide an electronic way to opt out.|
|4713||Sun Oct 14 16:19:05 EDT 2012||Joanne Wagner|
|4712||Sun Oct 14 14:46:43 EDT 2012||margaret beresford||It never pays to be hostile to consumers, after all with out them your profits just disappear. Some other competitor will emerge and easily take your place.|
|4711||Sun Oct 14 12:43:39 EDT 2012||William Leight|
|4710||Sun Oct 14 12:40:56 EDT 2012||Robert Brosius|
|4709||Sun Oct 14 09:52:54 EDT 2012||Anonymous|
|4708||Sun Oct 14 09:35:16 EDT 2012||Brigitte Smith|
|4707||Sun Oct 14 00:31:12 EDT 2012||Anonymous|
|4706||Sun Oct 14 00:24:29 EDT 2012||Mark Bales|
|4705||Sat Oct 13 23:01:57 EDT 2012||Daniel Barker||I enjoy eBay. I ask every Amrican to boycott any company that denies customers and employees basic rights.|
|4704||Sat Oct 13 16:30:16 EDT 2012||Charlotte Kendall|
|4703||Sat Oct 13 13:46:02 EDT 2012||Anonymous|
|4702||Sat Oct 13 13:03:09 EDT 2012||David Darwin|
|4701||Sat Oct 13 11:58:25 EDT 2012||Neil Dailey|
|4700||Sat Oct 13 10:27:43 EDT 2012||Veronica Rosenau|
|4699||Sat Oct 13 10:21:54 EDT 2012||Anonymous||I do not agree with new arbitrate policy and want to opt out.|
|4698||Sat Oct 13 03:43:04 EDT 2012||sandra Tiner||I dont want anymore rights taken away. I have dealt with some unfair people on ebay,sometimes what they sell is the thing you thought you were getting and sometimes i have gotten a box of broken glass More....|
|4697||Sat Oct 13 03:18:15 EDT 2012||Judith K Johnson||Have had a prior experience with EBay before where the seller continued to bait and switch others and me and I had to pay for the shipping both ways. Ebay is very unfair to its consumers.|
|4696||Sat Oct 13 02:48:37 EDT 2012||Albert E Gauna|
|4695||Sat Oct 13 01:08:28 EDT 2012||Lynn Barbieri|
|4694||Sat Oct 13 00:48:37 EDT 2012||Sally Gillette|
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