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What exactly do these stealth provisions in the contract do?
The forced arbitration clause means that if you ever have a dispute with the company, you can’t go to a public court. You’ll have to go to a private, secretive tribunal chosen by Starbucks — in Seattle!
The class action ban means that you can’t band together with other customers to make pursuing claims worthwhile. If Starbucks rips off every gift card holder by a few dollars, that would mean millions of dollars in ill-gotten gains with no accountability.
- Public Citizen's David Arkush on Starbucks, AT&T and the Corporate Mugging of Our Rights, via Huffington Post
- Read Our Letter to Starbucks (PDF)
- The Language We're Asking Starbucks to Remove
- Tell Congress: Stop Corporations From Using the Fine Print of Contracts to Deny Consumers Access to Courts
Tell Starbucks: Stop Taking Away Your Customers' Rights
If you receive a Starbucks gift card, you should know that it comes with a stealth attack on your legal rights.
In fine print that most customers never see, there’s a forced arbitration clause and a ban on consumers joining together in class actions.
Starbucks tries hard to be seen as a company that cares. It shouldn’t get away with stripping people of their legal rights.
Sign the petition to tell Starbucks that you don’t want to sacrifice your rights in order to buy or use its prepaid card.
Petition to Starbucks:
We, the undersigned, call on Starbucks to remove from its prepaid gift cards the forced arbitration clause and the ban on joining together in a class action. Starbucks should not make its customers sacrifice their legal rights in order to buy or use a prepaid card.
|Number||Date||Name||Add a Comment|
|15442||Tue Feb 07 19:02:54 EST 2012||denise Henrikson|
|15441||Tue Feb 07 18:49:08 EST 2012||Kris & Richard Angell|
|15440||Tue Feb 07 18:43:24 EST 2012||Anonymous|
|15439||Tue Feb 07 18:11:37 EST 2012||Michael Anderson|
|15438||Tue Feb 07 18:10:52 EST 2012||Sherry Frumkin|
|15437||Tue Feb 07 18:06:18 EST 2012||Chris Kinder||This is how you treat a complaint?? You're coffee isn't worth it now.|
|15436||Tue Feb 07 17:21:27 EST 2012||Nancy Novak|
|15435||Tue Feb 07 17:10:16 EST 2012||Dean Hodnett|
|15434||Tue Feb 07 16:50:22 EST 2012||Joanne Goscicki|
|15433||Tue Feb 07 16:28:25 EST 2012||Sharon L Wendt|
|15432||Tue Feb 07 16:23:05 EST 2012||David Cupples|
|15431||Tue Feb 07 15:42:39 EST 2012||Jean Carlson||You speak with forked tongues on this any many other isues--I'd never patronize a you.|
|15430||Tue Feb 07 15:38:37 EST 2012||Daniel Drucker|
|15429||Tue Feb 07 15:19:13 EST 2012||William Schultz|
|15428||Tue Feb 07 15:19:04 EST 2012||Edward Rengers|
|15427||Tue Feb 07 15:14:50 EST 2012||Mark Rapp|
|15426||Tue Feb 07 15:08:30 EST 2012||Jonathan Young|
|15425||Tue Feb 07 14:59:32 EST 2012||Kevin Quirk|
|15424||Tue Feb 07 14:49:25 EST 2012||Melissa McCoy|
|15423||Tue Feb 07 14:35:39 EST 2012||Rocky Johnson|
|15422||Tue Feb 07 14:34:31 EST 2012||Katalin Librarian|
|15421||Tue Feb 07 14:23:11 EST 2012||MICHAEL PARADISE|
|15420||Tue Feb 07 13:20:18 EST 2012||Laurel Kornfeld|
|15419||Tue Feb 07 13:06:53 EST 2012||Anonymous|
|15418||Tue Feb 07 13:00:10 EST 2012||Arif Shakir|
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