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What exactly do these stealth provisions in the contract do?


The forced arbitration clause means that if you ever have a dispute with the company, you can’t go to a public court. You’ll have to go to a private, secretive tribunal chosen by Starbucks — in Seattle!

The class action ban means that you can’t band together with other customers to make pursuing claims worthwhile. If Starbucks rips off every gift card holder by a few dollars, that would mean millions of dollars in ill-gotten gains with no accountability.

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Access to Justice Initiatives

Consumer Injustice

Tell Starbucks: Stop Taking Away Your Customers' Rights

If you receive a Starbucks gift card, you should know that it comes with a stealth attack on your legal rights.

In fine print that most customers never see, there’s a forced arbitration clause and a ban on consumers joining together in class actions.

Starbucks tries hard to be seen as a company that cares. It shouldn’t get away with stripping people of their legal rights.

Sign the petition to tell Starbucks that you don’t want to sacrifice your rights in order to buy or use its prepaid card.

Petition to Starbucks:

We, the undersigned, call on Starbucks to remove from its prepaid gift cards the forced arbitration clause and the ban on joining together in a class action. Starbucks should not make its customers sacrifice their legal rights in order to buy or use a prepaid card.

This petition is no longer active.
101-125 of 15542 signatures
Number Date Name Add a Comment
15442 Tue Feb 07 20:03:25 EST 2012 George Rangel
15441 Tue Feb 07 19:17:48 EST 2012 Kevvin Donn
15440 Tue Feb 07 19:03:49 EST 2012 Curtis Roessler
15439 Tue Feb 07 19:02:54 EST 2012 denise Henrikson
15438 Tue Feb 07 18:49:08 EST 2012 Kris & Richard Angell
15437 Tue Feb 07 18:43:24 EST 2012 Anonymous
15436 Tue Feb 07 18:11:37 EST 2012 Michael Anderson
15435 Tue Feb 07 18:10:52 EST 2012 Sherry Frumkin
15434 Tue Feb 07 18:06:18 EST 2012 Chris Kinder This is how you treat a complaint?? You're coffee isn't worth it now.
15433 Tue Feb 07 17:21:27 EST 2012 Nancy Novak
15432 Tue Feb 07 17:10:16 EST 2012 Dean Hodnett
15431 Tue Feb 07 16:50:22 EST 2012 Joanne Goscicki
15430 Tue Feb 07 16:28:25 EST 2012 Sharon L Wendt
15429 Tue Feb 07 16:23:05 EST 2012 David Cupples
15428 Tue Feb 07 15:42:39 EST 2012 Jean Carlson You speak with forked tongues on this any many other isues--I'd never patronize a you.
15427 Tue Feb 07 15:38:37 EST 2012 Daniel Drucker
15426 Tue Feb 07 15:19:13 EST 2012 William Schultz
15425 Tue Feb 07 15:19:04 EST 2012 Edward Rengers
15424 Tue Feb 07 15:14:50 EST 2012 Mark Rapp
15423 Tue Feb 07 15:08:30 EST 2012 Jonathan Young
15422 Tue Feb 07 15:05:58 EST 2012 Jacqueline Wilson
15421 Tue Feb 07 15:05:58 EST 2012 Jacqueline Wilson
15420 Tue Feb 07 14:59:32 EST 2012 Kevin Quirk
15419 Tue Feb 07 14:49:25 EST 2012 Melissa McCoy
15418 Tue Feb 07 14:35:39 EST 2012 Rocky Johnson
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