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What exactly do these stealth provisions in the contract do?

 

The forced arbitration clause means that if you ever have a dispute with the company, you can’t go to a public court. You’ll have to go to a private, secretive tribunal chosen by Starbucks — in Seattle!

The class action ban means that you can’t band together with other customers to make pursuing claims worthwhile. If Starbucks rips off every gift card holder by a few dollars, that would mean millions of dollars in ill-gotten gains with no accountability.

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Access to Justice Initiatives

Consumer Injustice

Tell Starbucks: Stop Taking Away Your Customers' Rights

If you receive a Starbucks gift card, you should know that it comes with a stealth attack on your legal rights.

In fine print that most customers never see, there’s a forced arbitration clause and a ban on consumers joining together in class actions.

Starbucks tries hard to be seen as a company that cares. It shouldn’t get away with stripping people of their legal rights.

Sign the petition to tell Starbucks that you don’t want to sacrifice your rights in order to buy or use its prepaid card.

Petition to Starbucks:

We, the undersigned, call on Starbucks to remove from its prepaid gift cards the forced arbitration clause and the ban on joining together in a class action. Starbucks should not make its customers sacrifice their legal rights in order to buy or use a prepaid card.

This petition is no longer active.
151-175 of 15542 signatures
Number Date Name Add a Comment
15392 Tue Feb 07 02:12:49 EST 2012 Anonymous StarBucks- you have just ruined my day. I'm not making any purchases from your shops. get rid of your nonsense
15391 Tue Feb 07 02:11:14 EST 2012 Anonymous
15390 Tue Feb 07 01:58:58 EST 2012 Maria Battaglia
15389 Tue Feb 07 01:40:58 EST 2012 Patricia McGrath As a loyal customer I am dismayed that you would include such a provision in a gift that is meant for enjoyment. Remove the clause and let me a proud customer again.
15388 Tue Feb 07 00:59:52 EST 2012 Anonymous
15387 Tue Feb 07 00:49:54 EST 2012 Anonymous
15386 Tue Feb 07 00:41:30 EST 2012 Anonymous
15385 Tue Feb 07 00:34:37 EST 2012 Kimberly Field A prepaid card is exactly what it is, a prepaid card, not a card that has rules to hinder enjoyment of costly beverages because someone wants to play president.
15384 Tue Feb 07 00:28:54 EST 2012 Jae I won't be coming back until this occurs, and will be telling all my friends; "Friends don't let friends go to Starbucks"
15383 Tue Feb 07 00:22:39 EST 2012 Madeline Holland Why? Why would you even do this?
15382 Tue Feb 07 00:07:08 EST 2012 Sondra Lampl
15381 Mon Feb 06 23:46:53 EST 2012 Jim Hanson
15380 Mon Feb 06 23:45:17 EST 2012 Evelyn J. Dymkowski Why would anyone who is honest want to sneak something like this into their business?
15379 Mon Feb 06 23:26:58 EST 2012 Sarah Harley
15378 Mon Feb 06 23:15:34 EST 2012 Mark and Judy Harvey
15377 Mon Feb 06 22:41:43 EST 2012 jon stoike
15376 Mon Feb 06 22:36:18 EST 2012 Silvia Weitzenfeld
15375 Mon Feb 06 22:35:35 EST 2012 Michael Parenti
15374 Mon Feb 06 22:29:11 EST 2012 theresa del rosario
15373 Mon Feb 06 22:04:16 EST 2012 Anonymous
15372 Mon Feb 06 21:30:10 EST 2012 Ann McGarry
15371 Mon Feb 06 21:19:51 EST 2012 Catherine Barnes Unless you remove this stipulation from the contract , you've lost me and my very large family as customers.
15370 Mon Feb 06 21:11:33 EST 2012 Diane London
15369 Mon Feb 06 21:05:38 EST 2012 Pauline Boggis
15368 Mon Feb 06 20:55:44 EST 2012 Tom Schottman
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