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What exactly do these stealth provisions in the contract do?
The forced arbitration clause means that if you ever have a dispute with the company, you can’t go to a public court. You’ll have to go to a private, secretive tribunal chosen by Starbucks — in Seattle!
The class action ban means that you can’t band together with other customers to make pursuing claims worthwhile. If Starbucks rips off every gift card holder by a few dollars, that would mean millions of dollars in ill-gotten gains with no accountability.
- Public Citizen's David Arkush on Starbucks, AT&T and the Corporate Mugging of Our Rights, via Huffington Post
- Read Our Letter to Starbucks (PDF)
- The Language We're Asking Starbucks to Remove
- Tell Congress: Stop Corporations From Using the Fine Print of Contracts to Deny Consumers Access to Courts
Tell Starbucks: Stop Taking Away Your Customers' Rights
If you receive a Starbucks gift card, you should know that it comes with a stealth attack on your legal rights.
In fine print that most customers never see, there’s a forced arbitration clause and a ban on consumers joining together in class actions.
Starbucks tries hard to be seen as a company that cares. It shouldn’t get away with stripping people of their legal rights.
Sign the petition to tell Starbucks that you don’t want to sacrifice your rights in order to buy or use its prepaid card.
Petition to Starbucks:
We, the undersigned, call on Starbucks to remove from its prepaid gift cards the forced arbitration clause and the ban on joining together in a class action. Starbucks should not make its customers sacrifice their legal rights in order to buy or use a prepaid card.
|Number||Date||Name||Add a Comment|
|15392||Tue Feb 07 00:41:30 EST 2012||Anonymous|
|15391||Tue Feb 07 00:34:37 EST 2012||Kimberly Field||A prepaid card is exactly what it is, a prepaid card, not a card that has rules to hinder enjoyment of costly beverages because someone wants to play president.|
|15390||Tue Feb 07 00:28:54 EST 2012||Jae||I won't be coming back until this occurs, and will be telling all my friends; "Friends don't let friends go to Starbucks"|
|15389||Tue Feb 07 00:22:39 EST 2012||Madeline Holland||Why? Why would you even do this?|
|15388||Tue Feb 07 00:07:08 EST 2012||Sondra Lampl|
|15387||Mon Feb 06 23:46:53 EST 2012||Jim Hanson|
|15386||Mon Feb 06 23:45:17 EST 2012||Evelyn J. Dymkowski||Why would anyone who is honest want to sneak something like this into their business?|
|15385||Mon Feb 06 23:26:58 EST 2012||Sarah Harley|
|15384||Mon Feb 06 23:15:34 EST 2012||Mark and Judy Harvey|
|15383||Mon Feb 06 22:41:43 EST 2012||jon stoike|
|15382||Mon Feb 06 22:36:18 EST 2012||Silvia Weitzenfeld|
|15381||Mon Feb 06 22:35:35 EST 2012||Michael Parenti|
|15380||Mon Feb 06 22:29:11 EST 2012||theresa del rosario|
|15379||Mon Feb 06 21:30:10 EST 2012||Ann McGarry|
|15378||Mon Feb 06 21:19:51 EST 2012||Catherine Barnes||Unless you remove this stipulation from the contract , you've lost me and my very large family as customers.|
|15377||Mon Feb 06 21:11:33 EST 2012||Diane London|
|15376||Mon Feb 06 21:05:38 EST 2012||Pauline Boggis|
|15375||Mon Feb 06 20:55:44 EST 2012||Tom and Ruth Schottman|
|15374||Mon Feb 06 20:52:44 EST 2012||Rose Leather|
|15373||Mon Feb 06 20:43:58 EST 2012||Caroline Wayne|
|15372||Mon Feb 06 20:21:21 EST 2012||Joseph Ponisciak|
|15371||Mon Feb 06 19:50:47 EST 2012||Reid Sheridan|
|15370||Mon Feb 06 19:48:59 EST 2012||Michael Norman|
|15369||Mon Feb 06 19:45:58 EST 2012||Alexander Haulman|
|15368||Mon Feb 06 19:31:53 EST 2012||Michele Hutchins|
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