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What exactly do these stealth provisions in the contract do?


The forced arbitration clause means that if you ever have a dispute with the company, you can’t go to a public court. You’ll have to go to a private, secretive tribunal chosen by Starbucks — in Seattle!

The class action ban means that you can’t band together with other customers to make pursuing claims worthwhile. If Starbucks rips off every gift card holder by a few dollars, that would mean millions of dollars in ill-gotten gains with no accountability.

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Access to Justice Initiatives

Consumer Injustice

Tell Starbucks: Stop Taking Away Your Customers' Rights

If you receive a Starbucks gift card, you should know that it comes with a stealth attack on your legal rights.

In fine print that most customers never see, there’s a forced arbitration clause and a ban on consumers joining together in class actions.

Starbucks tries hard to be seen as a company that cares. It shouldn’t get away with stripping people of their legal rights.

Sign the petition to tell Starbucks that you don’t want to sacrifice your rights in order to buy or use its prepaid card.

Petition to Starbucks:

We, the undersigned, call on Starbucks to remove from its prepaid gift cards the forced arbitration clause and the ban on joining together in a class action. Starbucks should not make its customers sacrifice their legal rights in order to buy or use a prepaid card.

This petition is no longer active.
176-200 of 15542 signatures
Number Date Name Add a Comment
15367 Mon Feb 06 20:52:44 EST 2012 Rose Marie Leather
15366 Mon Feb 06 20:43:58 EST 2012 Caroline Wayne
15365 Mon Feb 06 20:21:21 EST 2012 Joseph Ponisciak
15364 Mon Feb 06 19:50:47 EST 2012 Reid Sheridan
15363 Mon Feb 06 19:48:59 EST 2012 Michael Norman
15362 Mon Feb 06 19:46:25 EST 2012 Anonymous Starbucks...get it right!
15361 Mon Feb 06 19:45:58 EST 2012 Alexander Haulman
15360 Mon Feb 06 19:31:53 EST 2012 Michele Hutchins
15359 Mon Feb 06 19:21:20 EST 2012 Phil Wells What makes Starbuck's feel theyre so special that they should bypass the legal rights of their customers (and be surreptitious about it)?
15358 Mon Feb 06 19:19:02 EST 2012 Charles Bush Please consider and heed this.
15357 Mon Feb 06 19:16:47 EST 2012 Rhea Osland My family and I are loyal Starbucks customers. Now I'm very disappointed in Starbucks. This needs to change.
15356 Mon Feb 06 19:06:47 EST 2012 Jim Capizzo
15355 Mon Feb 06 19:01:10 EST 2012 Anonymous Why am I not surprised that something Howard Schultz controls does something shady
15354 Mon Feb 06 18:59:09 EST 2012 Lynn Biddle Starbucks tries hard to have an image as socially just. Forced arbitration brings to mind the clause of adhesion. Maybe it's time to revive that legal argument.
15353 Mon Feb 06 18:52:33 EST 2012 Anonymous
15352 Mon Feb 06 18:50:50 EST 2012 Esther Nelson
15351 Mon Feb 06 18:48:31 EST 2012 Esther Nelson
15350 Mon Feb 06 18:38:19 EST 2012 Jacque Gaston
15349 Mon Feb 06 18:27:31 EST 2012 Anne Johnson
15348 Mon Feb 06 18:24:29 EST 2012 Natalie A. Carter
15347 Mon Feb 06 18:06:42 EST 2012 Lee SHELTON
15346 Mon Feb 06 17:57:33 EST 2012 Marsha Cummins
15345 Mon Feb 06 17:45:51 EST 2012 Jacques Zakin P.E.
15344 Mon Feb 06 17:38:47 EST 2012 Joan Sitnick
15343 Mon Feb 06 17:34:39 EST 2012 Ulle Koiv
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