Spread the Word on Facebook
Spread the Word on Twitter
What exactly do these stealth provisions in the contract do?
The forced arbitration clause means that if you ever have a dispute with the company, you can’t go to a public court. You’ll have to go to a private, secretive tribunal chosen by Starbucks — in Seattle!
The class action ban means that you can’t band together with other customers to make pursuing claims worthwhile. If Starbucks rips off every gift card holder by a few dollars, that would mean millions of dollars in ill-gotten gains with no accountability.
- Public Citizen's David Arkush on Starbucks, AT&T and the Corporate Mugging of Our Rights, via Huffington Post
- Read Our Letter to Starbucks (PDF)
- The Language We're Asking Starbucks to Remove
- Tell Congress: Stop Corporations From Using the Fine Print of Contracts to Deny Consumers Access to Courts
Tell Starbucks: Stop Taking Away Your Customers' Rights
If you receive a Starbucks gift card, you should know that it comes with a stealth attack on your legal rights.
In fine print that most customers never see, there’s a forced arbitration clause and a ban on consumers joining together in class actions.
Starbucks tries hard to be seen as a company that cares. It shouldn’t get away with stripping people of their legal rights.
Sign the petition to tell Starbucks that you don’t want to sacrifice your rights in order to buy or use its prepaid card.
Petition to Starbucks:
We, the undersigned, call on Starbucks to remove from its prepaid gift cards the forced arbitration clause and the ban on joining together in a class action. Starbucks should not make its customers sacrifice their legal rights in order to buy or use a prepaid card.
|Number||Date||Name||Add a Comment|
|15342||Mon Feb 06 16:44:54 EST 2012||Terry Robinson|
|15341||Mon Feb 06 16:36:33 EST 2012||Maria Miller|
|15340||Mon Feb 06 16:36:06 EST 2012||Emily Taylor|
|15339||Mon Feb 06 16:34:44 EST 2012||Henry J. Powsner||Now that I am alerted to this practice, I will not again purchase anything from Starbucks that calls for a written contract.|
|15338||Mon Feb 06 16:31:34 EST 2012||Jean Jost|
|15337||Mon Feb 06 16:27:57 EST 2012||Anonymous||Trying to strip average citizens of their legal rights to access the courts is a step toward corporate facism. Trying to create a society that only corporations have contract rights and access to the courts More....|
|15336||Mon Feb 06 16:25:19 EST 2012||Randy|
|15335||Mon Feb 06 16:24:13 EST 2012||Val Laurent|
|15334||Mon Feb 06 16:09:20 EST 2012||constance taft|
|15333||Mon Feb 06 16:02:28 EST 2012||Jan Bueker||I do not buy prepaid Starbucks cards but have signed this petition in support of those who do. Starbucks should be boycotted while they continue to deprive its customers of their legal rights.|
|15332||Mon Feb 06 16:00:12 EST 2012||Mikel Jackson|
|15331||Mon Feb 06 15:49:08 EST 2012||Christine Bassett|
|15330||Mon Feb 06 15:48:22 EST 2012||JOHN|
|15329||Mon Feb 06 15:45:54 EST 2012||Patricia Snowden|
|15328||Mon Feb 06 15:43:22 EST 2012||Patricia Hawblitzel|
|15327||Mon Feb 06 15:29:18 EST 2012||H.K. Peters, Jr.|
|15326||Mon Feb 06 15:28:07 EST 2012||Anonymous||Starbucks has gotten too big. needs to be taken down a few notches.|
|15325||Mon Feb 06 15:26:37 EST 2012||Stephen Orosz||While I prefer Starbucks coffe, from now on i'll buy at Dunkin Donuts or 7-11|
|15324||Mon Feb 06 15:21:15 EST 2012||Bruce Bjerke|
|15323||Mon Feb 06 15:18:32 EST 2012||Anonymous|
|15322||Mon Feb 06 15:17:28 EST 2012||Loretta Verry|
|15321||Mon Feb 06 15:16:19 EST 2012||Phoebe Monger|
|15320||Mon Feb 06 15:13:38 EST 2012||Zar Sukkoi||My right are worth more, I won't buy any pre-paid cards or gift card from you no more. I'll spread the word around.|
|15319||Mon Feb 06 15:12:02 EST 2012||Anonymous|
|15318||Mon Feb 06 15:05:57 EST 2012||Pat Cuviello|
© Public Citizen. This Web site is shared by Public Citizen Inc. and Public Citizen Foundation. Learn more about the distinction between these two components of Public Citizen.