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What exactly do these stealth provisions in the contract do?


The forced arbitration clause means that if you ever have a dispute with the company, you can’t go to a public court. You’ll have to go to a private, secretive tribunal chosen by Starbucks — in Seattle!

The class action ban means that you can’t band together with other customers to make pursuing claims worthwhile. If Starbucks rips off every gift card holder by a few dollars, that would mean millions of dollars in ill-gotten gains with no accountability.

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Consumer Injustice

Tell Starbucks: Stop Taking Away Your Customers' Rights

If you receive a Starbucks gift card, you should know that it comes with a stealth attack on your legal rights.

In fine print that most customers never see, there’s a forced arbitration clause and a ban on consumers joining together in class actions.

Starbucks tries hard to be seen as a company that cares. It shouldn’t get away with stripping people of their legal rights.

Sign the petition to tell Starbucks that you don’t want to sacrifice your rights in order to buy or use its prepaid card.

Petition to Starbucks:

We, the undersigned, call on Starbucks to remove from its prepaid gift cards the forced arbitration clause and the ban on joining together in a class action. Starbucks should not make its customers sacrifice their legal rights in order to buy or use a prepaid card.

This petition is no longer active.
226-250 of 15542 signatures
Number Date Name Add a Comment
15317 Mon Feb 06 15:29:18 EST 2012 H.K. Peters, Jr.
15316 Mon Feb 06 15:28:07 EST 2012 Anonymous Starbucks has gotten too big. needs to be taken down a few notches.
15315 Mon Feb 06 15:26:37 EST 2012 Stephen Orosz While I prefer Starbucks coffe, from now on i'll buy at Dunkin Donuts or 7-11
15314 Mon Feb 06 15:21:15 EST 2012 Bruce Bjerke
15313 Mon Feb 06 15:18:32 EST 2012 Anonymous
15312 Mon Feb 06 15:17:28 EST 2012 Loretta Verry
15311 Mon Feb 06 15:16:19 EST 2012 Phoebe Monger
15310 Mon Feb 06 15:13:38 EST 2012 Zar Sukkoi My right are worth more, I won't buy any pre-paid cards or gift card from you no more. I'll spread the word around.
15309 Mon Feb 06 15:12:02 EST 2012 Anonymous
15308 Mon Feb 06 15:05:57 EST 2012 Pat Cuviello
15307 Mon Feb 06 15:03:45 EST 2012 Nathaniel DuPhene We don't need more backdoor legal tricks in America these days!
15306 Mon Feb 06 15:00:45 EST 2012 william mcbride Shame, shame Starbucks! That's the last decaf latte I'll ever buy from you phonies.
15305 Mon Feb 06 14:53:39 EST 2012 Louise Radley
15304 Mon Feb 06 14:53:19 EST 2012 Elizabeth Basile
15303 Mon Feb 06 14:36:39 EST 2012 Vildan
15302 Mon Feb 06 14:31:18 EST 2012 Anonymous
15301 Mon Feb 06 14:31:06 EST 2012 Linda Oxenberg
15300 Mon Feb 06 14:28:30 EST 2012 Frances Hill
15299 Mon Feb 06 14:26:31 EST 2012 scott chapman
15298 Mon Feb 06 14:21:35 EST 2012 Susan dixon
15297 Mon Feb 06 14:07:26 EST 2012 m john stella
15296 Mon Feb 06 14:07:13 EST 2012 Evan Wofford
15295 Mon Feb 06 14:01:07 EST 2012 Cheryl Zellmer
15294 Mon Feb 06 13:59:52 EST 2012 Lauren Godbey
15293 Mon Feb 06 13:58:19 EST 2012 Rowena Lawrence
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