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What exactly do these stealth provisions in the contract do?
The forced arbitration clause means that if you ever have a dispute with the company, you can’t go to a public court. You’ll have to go to a private, secretive tribunal chosen by Starbucks — in Seattle!
The class action ban means that you can’t band together with other customers to make pursuing claims worthwhile. If Starbucks rips off every gift card holder by a few dollars, that would mean millions of dollars in ill-gotten gains with no accountability.
- Public Citizen's David Arkush on Starbucks, AT&T and the Corporate Mugging of Our Rights, via Huffington Post
- Read Our Letter to Starbucks (PDF)
- The Language We're Asking Starbucks to Remove
- Tell Congress: Stop Corporations From Using the Fine Print of Contracts to Deny Consumers Access to Courts
Tell Starbucks: Stop Taking Away Your Customers' Rights
If you receive a Starbucks gift card, you should know that it comes with a stealth attack on your legal rights.
In fine print that most customers never see, there’s a forced arbitration clause and a ban on consumers joining together in class actions.
Starbucks tries hard to be seen as a company that cares. It shouldn’t get away with stripping people of their legal rights.
Sign the petition to tell Starbucks that you don’t want to sacrifice your rights in order to buy or use its prepaid card.
Petition to Starbucks:
We, the undersigned, call on Starbucks to remove from its prepaid gift cards the forced arbitration clause and the ban on joining together in a class action. Starbucks should not make its customers sacrifice their legal rights in order to buy or use a prepaid card.
|Number||Date||Name||Add a Comment|
|15517||Fri Feb 10 23:37:55 EST 2012||Bill Ricci||toally unacceptable|
|15516||Fri Feb 10 22:55:32 EST 2012||Richard Bayer||Starbucks has become too greedy!|
|15515||Fri Feb 10 21:10:02 EST 2012||Linda Eyerman|
|15514||Fri Feb 10 20:31:26 EST 2012||Mark Herman|
|15513||Fri Feb 10 20:26:29 EST 2012||Ronald Grauer||Et tu Starbucks? Local coffeehouses are'nt so tight! So long. RG|
|15512||Fri Feb 10 19:45:27 EST 2012||Virginia McIntyre||Again...it's all about the money!!! So many people enjoy drinking Starbuck's coffee...including my youngest son...but, I will make him aware of what's at stake if/when he uses one of their gift cards. More....|
|15511||Fri Feb 10 16:00:15 EST 2012||DE SMITH|
|15510||Fri Feb 10 15:09:58 EST 2012||William Tepper|
|15509||Fri Feb 10 13:15:42 EST 2012||Bill Koldys||Typical corporate giant - say one thing, do another - money,money,money, money.|
|15508||Fri Feb 10 12:05:21 EST 2012||Dale Jeffers|
|15507||Fri Feb 10 02:59:14 EST 2012||Patricia Bruno||201 -->200Forced arbitration? Are you planning to do something "funny" with your gift and/or prepaid cards and fearful that you'll be caught? Remove that fine print before you lose a lot of customers over it.|
|15506||Fri Feb 10 00:59:05 EST 2012||Theresa Amato|
|15505||Thu Feb 09 21:52:53 EST 2012||Douglas Monson|
|15504||Thu Feb 09 21:44:02 EST 2012||Stephanie Sterner|
|15503||Thu Feb 09 20:56:56 EST 2012||Sharon Doggett|
|15502||Thu Feb 09 20:24:33 EST 2012||Jack English|
|15501||Thu Feb 09 20:19:41 EST 2012||Veronica Almy Wright|
|15500||Thu Feb 09 19:45:02 EST 2012||alex dragos|
|15499||Thu Feb 09 19:15:19 EST 2012||Joe Patton||Shame on Starbucks. No more Starbucks for me.|
|15498||Thu Feb 09 18:35:19 EST 2012||Claire Scarcella||Don't mix arbitration in my cup of coffee.|
|15497||Thu Feb 09 18:23:26 EST 2012||Linda Norelli|
|15496||Thu Feb 09 18:23:24 EST 2012||Ruth Lake|
|15495||Thu Feb 09 16:49:29 EST 2012||Michael Raymond|
|15494||Thu Feb 09 15:53:53 EST 2012||Anonymous||Your Company Attorneys gave you bad advise on this one.
Starbucks fix this, please.
|15493||Thu Feb 09 15:45:51 EST 2012||C Balint||this action makes everything your company is supposed to stand for a joke!|
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