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What exactly do these stealth provisions in the contract do?


The forced arbitration clause means that if you ever have a dispute with the company, you can’t go to a public court. You’ll have to go to a private, secretive tribunal chosen by Starbucks — in Seattle!

The class action ban means that you can’t band together with other customers to make pursuing claims worthwhile. If Starbucks rips off every gift card holder by a few dollars, that would mean millions of dollars in ill-gotten gains with no accountability.

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Access to Justice Initiatives

Consumer Injustice

Tell Starbucks: Stop Taking Away Your Customers' Rights

If you receive a Starbucks gift card, you should know that it comes with a stealth attack on your legal rights.

In fine print that most customers never see, there’s a forced arbitration clause and a ban on consumers joining together in class actions.

Starbucks tries hard to be seen as a company that cares. It shouldn’t get away with stripping people of their legal rights.

Sign the petition to tell Starbucks that you don’t want to sacrifice your rights in order to buy or use its prepaid card.

Petition to Starbucks:

We, the undersigned, call on Starbucks to remove from its prepaid gift cards the forced arbitration clause and the ban on joining together in a class action. Starbucks should not make its customers sacrifice their legal rights in order to buy or use a prepaid card.

This petition is no longer active.
76-100 of 15542 signatures
Number Date Name Add a Comment
15467 Wed Feb 08 11:59:03 EST 2012 Anonymous
15466 Wed Feb 08 11:48:33 EST 2012 Ralph Lombreglia No Starbucks business from me until you fix it.
15465 Wed Feb 08 11:31:01 EST 2012 Kurt
15464 Wed Feb 08 10:57:37 EST 2012 henry hopper
15463 Wed Feb 08 10:50:06 EST 2012 Mary Scanlon
15462 Wed Feb 08 10:44:03 EST 2012 Ingo Gentes
15461 Wed Feb 08 10:32:49 EST 2012 albert vollero great news go after those greedy bastards
15460 Wed Feb 08 09:40:24 EST 2012 Anonymous
15459 Wed Feb 08 09:26:03 EST 2012 Norman Carey Let's fix this, Howard.
15458 Wed Feb 08 08:50:07 EST 2012 Ian Burget
15457 Wed Feb 08 06:58:05 EST 2012 Glenann Wilkerson Be the company you started out to be.
15456 Wed Feb 08 05:40:08 EST 2012 David Jutt This type of practice by any corporation should be illegal. I will take my business elsewhere if Starbucks continues this practice.
15455 Wed Feb 08 04:23:48 EST 2012 Lena Hendry
15454 Wed Feb 08 01:11:36 EST 2012 Joanne Peachey
15453 Tue Feb 07 23:36:11 EST 2012 Doug Morris
15452 Tue Feb 07 23:01:22 EST 2012 kristin gillete
15451 Tue Feb 07 22:47:48 EST 2012 David Fleenor
15450 Tue Feb 07 22:36:08 EST 2012 Anonymous
15449 Tue Feb 07 22:35:20 EST 2012 Ted Neumann
15448 Tue Feb 07 22:21:59 EST 2012 Hugh Higgins People have rights in a democracy! Don't try to take them away. You are ruining your corporate image by such heavy-handed tactics. People who want to use your cards should have full legal rights. Imposed More....
15447 Tue Feb 07 22:18:00 EST 2012 Todd Patton
15446 Tue Feb 07 20:48:04 EST 2012 Anonymous
15445 Tue Feb 07 20:40:55 EST 2012 Pag Guiffrida
15444 Tue Feb 07 20:38:18 EST 2012 Jean Taddie
15443 Tue Feb 07 20:07:24 EST 2012 Bruce Schwartz Now that I've been warned, I simply won't buy any Starbucks prepaid cards. Wish I had the same luxury to avoid using credit cards.
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